![]() ![]() Please note that changing a user’s email to a non-company owned email address to un-manage them will only work if: This will ensure that they can continue to use Trello for personal use cases, while still removing them from your Access bill and organization. If you don’t mind those users having access to Trello for personal content, you can change their email from to non-company owned email address to un-manage them, rather than deactivating. Deactivating those users' accounts would result in them losing access to all of their content in all Atlassian products, including their personal content. Some users may have personal as well as work content in their Trello accounts. Otherwise, they may run into an error when trying to authenticate via your identity provider. If your organization uses SAML single sign-on, your Trello users must have a user identity in your identity provider to be able to log in with SAML. You can learn more about deactivating your users in the Deactivating Trello access for users with access to multiple products section of this doc. That account would not have access to the boards on the organization-owned Atlassian account that you deactivated. ![]() To keep using Trello, they will have to create a new account on another email address. When you deactivate a user, they’ll immediately lose access to all of their Atlassian products, including Trello. You can learn more about working with your users to change their email addresses in the Working with your Trello users section of this doc.ĭeactivate your Trello users before June 1. You should work with your user to determine the best non-Company owned email address for their Trello account. This will effectively un-manage those users and they will not count towards your Access bill. ![]() You can change your Trello users' email addresses from to a users’s non-Company owned email address. If you do not want to manage your Trello users from the context of your organization, you can do the following:Īsk your end users to remove your company’s email address. Preventing your Trello users from using Trello with a company account You can view and manage these Trello users from your organization directory. If you want to retain control over your Trello users, you don’t need to do anything. To audit Trello users in your organization after, use the following steps: įrom the message at the top, click Export accounts with Trello product access. We have added a CSV file you can download to get details on Trello users that are new to your managed accounts. To audit Trello users in your organization before Jun 22, 2020, use the following steps: Trello Enterprise users that are already claimed by a Trello Enterprise admin Trello users with only personal emails on their account or only emails in domains that are not verified You can learn about the end-user onboarding experience in the Trello end-user experience section of this doc. If users don’t finish this onboarding process while logged in, they will need to finish the process the next time they try to log back in. Users who are logged in to Trello will stay logged in and be prompted to finish connecting their Trello account to their Atlassian account. We will create an Atlassian account for any users that do not already have one, and those users will receive an email informing them that an Atlassian account has been created for them. Moving forward, users' Trello accounts will be automatically connected to their managed Atlassian account. In the past, we’ve allowed these Trello users to voluntarily connect their Trello accounts to their Atlassian account from a banner on Trello in their web browser. Only Trello accounts using a company email with a verified domain are impacted, and their accounts will soon be immediately visible and manageable from your organization. If your organization has SAML configured, these Trello users must have a user identity in your identity provider to be able to log in with SAML. This integration enables organization admins to view and manage their organization’s Trello users from, in a similar manner as their Jira and Confluence users.Īs an organization admin, you will be able to edit, deactivate, and delete these managed accounts and profile changes will be reflected within Trello. Your organization’s authentication policies (SAML single sign-on, enforced two-step verification, password policy, etc.) will automatically apply to their accounts. In early 2020 we began the process of integrating Trello with Atlassian accounts. If you’re an organization admin, read on for more details of how this integration impacts your organization and how to manage your Trello users throughout this process. We are integrating Trello managed accounts with your Atlassian organization. This page originally appeared on and was first published in February 2020.
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